It’s the Bill and Steve

It’s the Bill and Steve show.

This guy is an absolute hoser.

So far, Comcast gets a thumbs up. Everything is working great. I had a brief outage this morning, but I called tech support and immediately talked to an intelligent and friendly rep who listened to what I had tried and gave me a case number within a few minutes. He said I did everything right, and he passed me up to the higher level tech support. The higher level tech told me that would push the synch out to me again (although I don’t honestly know what that means) and that it would working again within an hour. She also said to leave the power to the modem unplugged in the meantime. One hour later, I was back online. Nice.

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